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What is Digital Communication: Comprehensive Explanation with Examples

Viseven

Let that sink in — half of your patients, gone, over something as simple as a text message or email. Patients today want their healthcare journey to feel like a consumer experience — as seamless as booking a flight or ordering dinner online. This might feel like a wake-up call, but it’s also an opportunity.

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Enhancing Patient Satisfaction in Healthcare: Importance & Key Strategies

Viseven

Now, if the score dips to 20-40%, thats a serious red alert most patients are unhappy with their care, and immediate action is needed to address the concerns. What do patient satisfaction surveys ask? Surveys are designed to cover all aspects of a patients journey, from booking an appointment to post-treatment care.