7 Holiday IVR Tips for Navigating the Year-End Rush at Your Pharmacy
Digital Pharmacist
NOVEMBER 20, 2023
Arrange your menu options with your patients’ seasonal needs in mind by starting with crucial info like store hours and vaccination availability, and then smoothly transition to year-round options. 6) Monitor Holiday Call Patterns Take time to analyze data to identify peaks, FAQs, and trends from last year’s holiday season.
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