Viseven

JUNE 4, 2025

Patients today want their healthcare journey to feel like a consumer experience — as seamless as booking a flight or ordering dinner online. From text messages and app notifications to virtual appointments, digital communication is reshaping how healthcare providers interact with patients.

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Viseven

JANUARY 30, 2025

Surveys are designed to cover all aspects of a patients journey, from booking an appointment to post-treatment care. Here are some common questions: Appointment scheduling and access : How easy was it to schedule your appointment? What do patient satisfaction surveys ask?

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The Checkup by Singlecare

JUNE 24, 2024

Although there’s no guarantee the staff will accommodate every request, you shouldn’t hesitate to ask for accommodations while you wait to see the doctor and during the exam: Schedule appointments during less busy times to reduce the number of unfamiliar people in the waiting room.

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The Checkup by Singlecare

MAY 22, 2025

No-show appointments, or missed appointments, are when patients are unexpectedly absent from their pre-booked visit. Patients also schedule appointments with retail pharmacists for vaccines, medication reviews, and various health screenings. It can also decrease the overall quality of care.

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