article thumbnail

PRIYSM ID boosts customer service offer with new customer experience team

pharmaphorum

The regulated content and labeling software firm has made three new customer-facing appointments and created a brand-new Customer Experience Team to provide enhanced, end-to-end customer support for medical device and clinical trial organizations. For more information:?? . Andrew Baud, Distil. www.prisymid.com. .

article thumbnail

Why pharmacy technicians are important in education

The Checkup by Singlecare

The primary responsibilities of a pharmacy technician typically include preparing, packaging, and labeling pharmaceuticals, which are then carefully reviewed by the pharmacist for accuracy before being dispensed to the patient. Pharmacy techs carry out crucial inventory, administrative, and customer service tasks in the pharmacy.

article thumbnail

9 ways pharmacy technician roles are changing

The Checkup by Singlecare

This includes counting, measuring, and packaging medications, as well as labeling and organizing them for distribution. Their role takes on a customer service component if medication is out of stock and they must work with the patient and/or pharmacist to find a solution, he says.