The Checkup by Singlecare

OCTOBER 19, 2023

Pharmacies would crumble without the assistance of pharmacy techs in managing inventory, interacting with patients, and assisting pharmacists with dispensing medications safely and accurately. These highly trained professionals help drive patient care and ensure the pharmacy operates smoothly.

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Long-Term Care Facilities Customer Service Patient Care Hospitals 98

The Checkup by Singlecare

MARCH 16, 2023

9 pharmacy tech roles and responsibilities When it comes to patient care, the importance of pharmacy technicians cannot be overstated, Dr. Ojageer says. Their role takes on a customer service component if medication is out of stock and they must work with the patient and/or pharmacist to find a solution, he says.

Data Entry 52

Data Entry Long-Term Care Facilities Insurance Immunization 52

DiversifyRx

JUNE 9, 2023

I have broken down ten powerful strategies to help your employees make an unforgettable impression on every new patient who enters your doors. Before you worry about advanced customer service skills, ensure your staff has these down pat. Such consultations not only improve patient safety but also foster trust and loyalty.

Independent Pharmacies 52

Independent Pharmacies Customer Service Insurance Communication 52

DiversifyRx

OCTOBER 20, 2023

A profitable pharmacy can invest in staff training, modern equipment, and improved patient services, ultimately enhancing patient care and satisfaction. Adaptation to Industry Changes Pharmacy best practices are subject to constant changes, including shifts in drug pricing, insurance reimbursements, and regulations.

Independent Pharmacies 52

Independent Pharmacies Customer Service Insurance Patient Care 52

Viseven

JULY 11, 2023

The largest non-profit provider of behavioral healthcare in California used Salesforce Nonprofit Cloud to meet the increasing demand for mental health services and automate their workflow. Humana , a US-based health insurance company, took advantage of a few Salesforce products at once to build a single view around their customers.

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Health and Personal Care Stores Scheduling Appointments Communication Documentation 40