Remove Customer Service Remove Independent Pharmacies Remove Insurance Related Topics
article thumbnail

The Importance of Gross Profit Margin for Pharmacy Owners

DiversifyRx

Understanding and managing this metric is crucial for making informed decisions, optimizing profitability, and maintaining the quality of pharmacy services. Let’s review the Gross Profit Margin for pharmacy owners and how it impacts your independent pharmacy. What is Gross Profit Margin?

article thumbnail

How to Wow Patients: 10 Surefire Ways to Make a Lasting Impression

DiversifyRx

Wow your patients with these 10 ideas and ensure your independent pharmacy stays top of mind. Before you worry about advanced customer service skills, ensure your staff has these down pat. Provide a welcome packet or brochure introducing your pharmacy’s services, values, and mission.