article thumbnail

9 ways pharmacy technician roles are changing

The Checkup by Singlecare

9 pharmacy tech roles and responsibilities When it comes to patient care, the importance of pharmacy technicians cannot be overstated, Dr. Ojageer says. Their role takes on a customer service component if medication is out of stock and they must work with the patient and/or pharmacist to find a solution, he says.

article thumbnail

Salesforce in the healthcare industry: capabilities, applications, alternatives

Viseven

Scale Member Management solution allows different types of managers to improve their cooperation, guide members through their journey, and improve health outcomes using a complete view of the customer, which provides relevant member information such as preferences, member plans, and health timelines showing clinical and customer service events.