article thumbnail

What is step therapy?

The Checkup by Singlecare

Step therapy focuses on using cost-effective treatments for various conditions, which may help save money in the long run for insurance companies and the people they cover. Step therapy is a process used by health insurance companies to manage and control prescription drug costs. What is step therapy?

article thumbnail

Cigna prior authorization for Ozempic, Wegovy, Mounjaro & Zepbound

The Checkup by Singlecare

Prior authorization is a common part of the process of receiving coverage for a prescription drug through your insurance provider. All insurance companies have their own set of criteria that determine which drugs they cover and at what cost to the patient. Cigna insurance plans are no different.

article thumbnail

Salesforce in the healthcare industry: capabilities, applications, alternatives

Viseven

The largest non-profit provider of behavioral healthcare in California used Salesforce Nonprofit Cloud to meet the increasing demand for mental health services and automate their workflow. Humana , a US-based health insurance company, took advantage of a few Salesforce products at once to build a single view around their customers.