The Checkup by Singlecare

OCTOBER 19, 2023

For example, in a retail pharmacy , technicians interact with customers and assist with insurance inquiries. Because they regularly communicate with customers and healthcare providers, pharmacy technicians can also hone “soft” interpersonal and customer service skills.

Long-Term Care Facilities 98

Long-Term Care Facilities Customer Service Patient Care Hospitals 98

The Checkup by Singlecare

MARCH 16, 2023

Working with providers and insurance companies Pharmacy technicians play an important role in billing, working with insurance companies, healthcare providers, and patients to obtain prior authorizations for medications, says Dr. Staiger.

Data Entry 52

Data Entry Long-Term Care Facilities Insurance Immunization 52

DiversifyRx

JUNE 9, 2023

But as I have learned recently about communication, do not assume anything, and creating an exceptional patient experience is critical to building lasting relationships and ensuring loyalty. Before you worry about advanced customer service skills, ensure your staff has these down pat.

Independent Pharmacies 52

Independent Pharmacies Customer Service Insurance Communication 52

Viseven

JULY 11, 2023

The largest non-profit provider of behavioral healthcare in California used Salesforce Nonprofit Cloud to meet the increasing demand for mental health services and automate their workflow. Humana , a US-based health insurance company, took advantage of a few Salesforce products at once to build a single view around their customers.

Health and Personal Care Stores 40

Health and Personal Care Stores Scheduling Appointments Communication Documentation 40