Pharma Marketing Network

OCTOBER 27, 2021

Be Digital-first insofar as it becomes part of a Digital Health Ecosystem where both people and things are connected in ways that allow them to communicate, collaborate and generate outcomes or benefits for users across their ecosystem. Digital platforms can be sold on-premise or through a Software as a Service (SaaS) subscription model (e.g.,

Customer Service 59

Customer Service Communication Hospitals 59

DiversifyRx

JUNE 9, 2023

But as I have learned recently about communication, do not assume anything, and creating an exceptional patient experience is critical to building lasting relationships and ensuring loyalty. Before you worry about advanced customer service skills, ensure your staff has these down pat.

Independent Pharmacies 52

Independent Pharmacies Customer Service Communication Insurance 52

Viseven

MARCH 10, 2023

Omnichannel marketing is an integrated approach to digital marketing and sales that offers customers a consistent, seamless experience across multiple channels. It involves using different communication channels, such as websites, email, social media, and mobile, to attract customers and build relationships with them.

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Communication Customer Service 52

DiversifyRx

MAY 13, 2024

Whether it’s your inventory management system, customer service protocols, or employee training programs, strive for simplicity to enhance efficiency and reduce errors. Clear Value Proposition: Make sure your customers clearly understand what sets your pharmacy apart.

Independent Pharmacies 52

Independent Pharmacies Health and Personal Care Stores Customer Service Patient Care 52

Viseven

AUGUST 24, 2022

Along with that, a global brand has: More Insights Information is the most important resource for any global brand because it drives growth and expansion. Such activities may include local campaigns, PR events, tactical initiatives, and communication across social media channels in the region. Collect the KPI data separately.

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Pharmaceutical Technology

OCTOBER 13, 2022

Businesses with highly effective software will be able to be able to provide the best customer service and flexible product offerings. New products and services can be onboarded more quickly, staff become more productive, and they make more informed decisions. Those with legacy systems will lag behind.

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DiversifyRx

OCTOBER 22, 2024

What Are Soft Skills Soft skills—communication, empathy, and emotional intelligence—are often treated as the “nice to have” extras in business. You don’t need to be a video pro—just be real and informative. Is it customer service? But let me let you in on a little secret—they’re not extras at all.

Independent Pharmacies 52

Independent Pharmacies Customer Service Communication Immunization 52

Viseven

APRIL 11, 2023

A content manager should comprise content ideas from different departments, including marketing, sales, customer service, and product development. By mapping out the content, brands can identify gaps in their content offerings and opportunities for new content that can better engage and inform their audience.

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Pharmaceutical Companies Pharmaceutical Companies Customer Service Dosage 40

Viseven

JULY 11, 2023

Connected Network Management solution allows healthcare organizations to ensure quality outreach by creating tailored omnichannel journeys based on the provider’s personal and professional information, such as network preferences, specialty, NPI number, and primary service locations.

Health and Personal Care Stores 40

Health and Personal Care Stores Scheduling Appointments Communication Documentation 40

pharmaphorum

SEPTEMBER 2, 2022

The healthcare industry is evolving rapidly, with data and digital technologies transforming everyday communications as we know them. This disruption has changed the way doctors and cancer patients expect to experience services and products, and there is no going back now. Communication is possible 24/7 in the digital world.

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Communication Pharmaceutical Companies Pharmaceutical Companies Customer Service 59

The Checkup by Singlecare

MARCH 16, 2023

Taking medication histories An important role of pharmacy technicians, taking medication histories involves gathering information from patients about their current and past medication use, says Dr. Staiger. What’s more, pharmacy technicians are also crucial to the execution of immunizations and medication therapy management, he adds.

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Data Entry Long-Term Care Facilities Insurance PTCB 52

Pharma Marketing Network

DECEMBER 17, 2021

As pharma transforms from a model where the product was the center of their universe to one where the customer is the center of the universe, its also shifted towards a customer service model. This trend places a high premium on quality timely data to inform such AI engines and decisioning.

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Customer Service Vaccines Communication 105

Pharma Marketing Network

JUNE 11, 2020

And now it’s a common communication channel even for the President. And it looks Just like that, you know, as I said, what’s with that, but amazingly, the NoVo’s Associate Director of Product Communications contacted me, and we got together, and I interviewed him on a podcast I believe. That’s awesome.

Pharmaceutical Companies 52

Pharmaceutical Companies Pharmaceutical Companies Communication FDA 52

Pharmaceutical Technology

JUNE 23, 2022

As an example of this, each delivery used throughout the process was provided with full training on data handling alongside the practical aspects of their job such as how to handle and monitor a direct-to-patient shipment, and how to communicate effectively and appropriately with the patient.

Customer Service 52

Customer Service Hospitals Vaccines Communication 52