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What Pharmacists Can Learn From Disney’s Customer Service | AAP 2025

Drug Topics

At AAP 2025, Mark Garofoli, PharmD, MBA, BCGP, CPE, CTTS, discussed how Disneys approach to customer service can be applied in a community pharmacy setting.

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Creative Biolabs Continues Partnering with Pharmaceutical Corporations to Drive Biopharmaceutical Innovation for 2025 and Beyond

Pharma Mirror

As a provider of custom services, Creative Biolabs aims to support the entire process of drug discovery and development for the global pharmaceutical industry using its cutting-edge technology and wide-ranging experiences.

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Does Blue Cross Blue Shield cover Zepbound?

The Checkup by Singlecare

Call the customer service number on the back of your insurance card to learn more, or ask your healthcare provider for assistance.  Call your Medicare customer service number for specific coverage details.  Blue Cross Blue Shield health plans may begin to cover Zepbound for obstructive sleep apnea, however. Typically, no.

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Healthcare Branding is Changing Are You Ready?

Pharma Marketing Network

And in 2025, that means going beyond flashy logos and slogans. Building Trust Through Identity In 2025, trust is the currency of branding. These tools offer 24/7 interactions that uphold brand reputation while relieving pressure on customer service teams. In 2025, both patients and providers expect tailored communication.

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Does Kaiser cover Mounjaro?

The Checkup by Singlecare

However, Mounjaro isnt listed on the 2025 Medicare Part D Formulary for Kaiser , so you may have to call your plan administrator for verification. Contact customer service: Call the customer service number provided on your insurance card.

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Biocon buys Viatris biosimilars for $3.3bn, eyes IPO

pharmaphorum

Biocon has an option on that product until 2025. It will have time to adjust however, as the deal will see Viatris “provide commercial and other transition services for an expected period of two years to ensure continuity of customer service and a smooth transition.” billion.

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Healthcare Brand Strategy: Building Trust in a Digital Age

Pharma Marketing Network

Responsiveness and Listening Modern brand strategies include social listening, proactive customer service, and real-time feedback loops. A single search yields dozens of competing voices, many of which may lack scientific credibility. This responsiveness shows audiences that the brand is not static but evolving based on their input.