Remove 2020 Remove Communication Remove Customer Service
article thumbnail

2022 Predictions From the Front-Lines of Pharma Digital Advertising

Pharma Marketing Network

In 2020 and 2021, we saw pharma forced to become more flexible and open-minded than ever before. As pharma transforms from a model where the product was the center of their universe to one where the customer is the center of the universe, its also shifted towards a customer service model. In this article, R.J.

article thumbnail

Unlocking the potential of direct-to-patient as decentralised trials continue to grow

Pharmaceutical Technology

This was up from 11% in 2020. As one of the leading global providers of temperature-controlled logistics for the pharmaceutical and clinical trial communities, CRYOPDP played a critical role in enabling its clients to carry out decentralised and direct-to-patient trials during the pandemic.