Ep. 001 – John Mack Podcast Transcript
Pharma Marketing Network
JUNE 11, 2020
That was in 2008. Don Langsdorf (EHS): Right, it’s a real-time conversation with your customer. RJ Lewis (EHS): remember standing up a conference and saying this, you know, what, why are we calling it social media instead of just calling it customer service? It’s a channel to communicate with your customers.
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